1. Information We Collect
Depending on how you use our website, we may collect information such as:
Personal Information
- Name
- Email address
- Phone number
- Billing information
- Information provided when contacting customer support
- Order and transaction details
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website or source
- Basic website usage information
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing and advertising performance
- Provide relevant website or advertising experiences where applicable
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill your orders
- Deliver digital products
- Send order confirmations and important service communications
- Provide customer support
- Respond to questions and requests
- Improve our website, products, and services
- Detect and prevent fraud, abuse, or unauthorized activity
- Maintain website security
- Understand website usage and performance
- Send promotional communications where permitted by applicable law and, where required, with your consent
- Comply with legal and regulatory obligations
3. Payment Information
Payments may be processed by third-party payment providers.
DigiSpark.me may receive information such as transaction status, payment confirmation, order amount, and other information necessary to identify and fulfill your order.
We do not intend to store your complete payment-card details on our website unless specifically stated otherwise.
Your payment information may be subject to the privacy policy and terms of the payment provider you use.
4. Third-Party Services
We may use third-party service providers to operate our website and business, such as:
- Payment processors
- Website hosting providers
- Email and communication services
- Analytics services
- Advertising and marketing platforms
- Digital product delivery services
- Security and fraud-prevention services
These providers may process information as necessary to provide their services.
Where appropriate, we encourage you to review the privacy policies of the third-party services you use through our website.
5. How We Share Information
We do not sell your personal information simply because you visit our website.
We may share information with service providers, business partners, or other parties when reasonably necessary to:
- Process payments
- Deliver products
- Operate and maintain our website
- Provide customer support
- Analyze website performance
- Prevent fraud or security threats
- Comply with legal requirements
- Protect our legal rights or the safety of our users
We may also disclose information where required by applicable law, regulation, court order, or lawful governmental request.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
You are responsible for keeping any passwords, account credentials, download links, or other access information confidential.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal, accounting, or regulatory obligations
- Enforce our agreements
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Request information about how your data is processed
- Opt out of certain promotional communications
Some requests may be subject to legal or operational limitations.
To make a privacy-related request, please contact us using the contact details provided below.
9. Marketing Communications
If you receive promotional emails or other marketing communications from DigiSpark.me, you may unsubscribe using the unsubscribe option included in the communication, where available.
Even if you opt out of marketing communications, we may still send essential transactional or service-related messages, such as order confirmations, delivery information, security notices, or customer-service communications.
10. Children’s Privacy
DigiSpark.me is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. International Data Processing
Some service providers we use may process or store information outside India.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to handle the information in accordance with applicable privacy and data-protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.